Privacy Policy

Privacy Policy for PayMet Online Transaction App

At PayMet, we value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information when you use our online transaction app.

1. Information We Collect

1.1 Personal Information

We may collect the following personal information when you register or use our app:

Name

Email address

Phone number

Transaction history

1.2 Non-Personal Information

We may collect non-personal data such as:

Device information (e.g., device model, operating system)

Log data (e.g., IP address, app usage statistics)

2. How We Use Your Information

We use your data to:

Facilitate secure transactions

Provide customer support

Improve our app’s features and functionality

Communicate updates, promotions, and other relevant information

Comply with legal obligations

3. Sharing Your Information

We do not sell or share your personal information with third parties, except:

When required by law

To trusted third-party service providers who assist in our operations

To protect our legal rights or prevent fraud

4. Data Security

We implement industry-standard measures to protect your data from unauthorized access, disclosure, or loss. However, no system is entirely secure, and we cannot guarantee absolute security.

5. Your Rights

You have the right to:

Access the personal data we hold about you

Request correction or deletion of your personal data

Opt-out of marketing communications

Lodge a complaint with a data protection authority

6. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and significant updates will be communicated to you directly.

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Refund Policy

We are committed to providing a seamless transaction experience. Below are the guidelines for requesting refunds:

1. Eligibility for Refund

Refunds are available if:

A transaction is processed incorrectly

Unauthorized transactions occur

Services are not delivered as promised

2. Refund Process

Submit a refund request through the app’s support section.

Include transaction details (e.g., transaction ID, date, and amount).

Our team will review your request and process eligible refunds within 14 business days.

3. Non-Refundable Transactions

Certain transactions may not be eligible for refunds, including:

Completed and authorized transactions by the user

Services delivered as promised

4. Contact Us

For any refund-related inquiries, please contact our support team at support@paymet.com.